To be the trusted asset recovery firm that delivers premier customer service with professionalism, integrity, and reliability.  We will accomplish this through:
          o We have an outstanding team of professional, customer service oriented administrators and staff that put you, our clients, first.           o We have a team of recovery agents that also are committed to unrelenting professionalism, service, and feedback. They are trained in the laws of repossession and the proper use of recovery equipment.    
          o We have state-of- the-art software that easily executes and tracks all of the standard and critical details which recovery work orders entail and our customers demand.           o We are technology driven, but not technology constricted. We can tailor our communication and tracking to fit your needs, and will communicate in the ways most responsive and preferred by you, our customers.
          o Our entire team is committed to delivering outstanding customer service, investigative perseverance, and overall results in a timely manner in a way that meets the individual needs of our customers.

These principles guide us in everything we do with our own team, our customers, and all those with whom we serve, partner or do business.