Located in Maryland, Delaware, D.C., and Houston, Texas
Fully certified staff compliant with VTS and RISC
Monitored and recorded fleet activity
Up-to-date on local and federal laws and ordinances
Active member of the C.A.N. Team (Compliant Agent Network)
Secured and monitored facilities with off site server
Metro Investigation and Recovery Solutions is the company you turn to when you are looking for a professional, expedited experience of the recovery of your collateral. As Maryland as well as Washington D.C along with Northern Deleware and now The Houstone Metro area only fully dual licensed, insured bonded and vetted recovery and Private Investigation Company we offer a service unlike any other repossession company. We place compliance at the top of our list. We understand how the industry as changed over the years and we stay on top of all new compliance standards. We are vetted by RISC and a member of the C.A.N team (Complaint Agent Network) Our team of dedicated management and agents off over 50 years of combined experience in the Repossession and Investigation fields. Our commitment to constantly grow our business to suit our customers speaks for itself in our rapid growth. We strive to do anything that makes the repossession process easier on our clients, this includes but is not limited to submission of accounts; online, by fax, by email, or access to whichever repossession software you prefer. We can tailor updates to meet your needs as well as will work with any special needs you may have.
Metro Investigation and Recovery Solutions Equipment & Facilities:
Each and every Metro Investigation and Recovery Solutions storage facility is built to protect our client’s collateral. Each facility is secured within a fenced in yard with security camera that are recorded and stored to an offsite secure server. Each of our tow trucks and spotter cars have camera installed on them that record every repossession. Any client who wishes to set up an inspection of any lot is welcome to do so by setting up an appointment with our office staff so that we can show you where your collateral will be stored.
Metro Investigation and Recovery Solutions Uses License Plate Recognition:
Our full-time skip-tracers are involved in the process of the account from the time it is initially received until the unit is recovered. The LPR system we use has to date stored more than 35 million tag hits this number increases monthly by an average of 1 million additional hits. We will be happy to provide you additional information on this system upon request. If the account is not recovered within a week, we hand the account over to our in-house team of investigators. Our licensed private investigators work on contacting the debtor to either get the account paid or get the collateral returned. We do not close a case until it has been resolved.